Data & Privacy
This Privacy Policy explains how 95 ph collects, uses, stores and protects the personal data of Filipino players across the Philippines. When you register an account, access any section of the platform, or contact our support team, you agree to the data practices described on this page. We are committed to handling your information responsibly and in line with applicable Philippine data protection standards. If you have questions about how your data is managed, the FAQ page covers common queries in plain Philippine English. Please read this page carefully before creating your account.
What We Collect
When you interact with the 95 ph platform, we collect certain personal information that is necessary to operate your account and deliver a safe, localised experience for Filipino players across the Philippines. The types of data we collect fall into three broad categories: information you provide directly, information generated by your use of the platform, and information required for identity and payment verification purposes.
When you create an account on 95 ph, we collect your name, date of birth, contact number, email address and the login credentials you choose. This information is required to verify that you meet the minimum age requirement of 21 years and to maintain a secure, uniquely identified account for your use. We also collect your preferred payment method details at the point of deposit or withdrawal, which are stored securely and used only for transaction processing. Your registration data is never sold to third parties and is used solely for the purposes described in this Privacy Policy. If any of your registration details change, you are responsible for updating them through your account settings to ensure accuracy at all times.
As you use the platform — whether browsing sports betting markets, playing casino-style games, spinning slots or accessing the VIP section — we automatically record activity data such as session timestamps, pages visited, games played, bets placed and transaction history. This data helps us maintain accurate account records, detect unusual activity that may indicate fraud or unauthorised access, and improve the overall platform experience for Filipino players. Activity logs are retained for a period consistent with our operational and regulatory obligations and are accessible to our support team when investigating account queries. We do not use activity data to build profiles for sale to advertisers or external marketing companies. You can review your own transaction and activity history at any time after logging in via the Login page.
When you access 95 ph through your mobile browser or any other device, we collect basic technical information including your device type, operating system version, browser type, screen resolution and IP address. This technical data is used to optimise the mobile-first experience of the platform for the wide variety of devices used by Filipino players across the Philippines, and to help our team diagnose and resolve technical issues quickly. IP address data may also be used to detect access from restricted regions or to identify suspicious login attempts on your account. We do not use device data to track your activity outside of the 95 ph platform, and we do not share technical identifiers with third-party advertising networks. If you have concerns about the technical data we hold, you may raise them through the support channel available after logging in.
How We Use It
95 ph processes your personal data only for the specific purposes described below. We do not process your data in ways that are incompatible with these stated purposes, and we do not retain data for longer than is necessary to fulfil those purposes or meet our legal obligations under applicable Philippine law.
Your registration data is used to create and maintain your 95 ph account, verify your identity, process your login requests and ensure that only you can access your account balance and transaction history. Without this processing, we would be unable to provide you with a personalised, secure account on the platform. We also use your contact details to send you important account-related communications, such as deposit confirmations, withdrawal status updates and security alerts. These communications are operational in nature and are not marketing messages — you cannot opt out of receiving them while your account remains active. If you believe your account has been accessed without your authorisation, you should contact support immediately through the channel available after logging in via the Login page.
We process your payment details and transaction history in order to facilitate deposits and withdrawals in Philippine pesos (PHP) through the local payment channels available on the platform. Payment data is handled securely and is shared only with the payment service providers necessary to complete your transactions — it is never shared with unrelated third parties. We also analyse transaction patterns to detect and prevent fraudulent activity, money laundering and other financial crimes, in line with our obligations under applicable Philippine regulations. Where a transaction triggers a fraud alert, we may temporarily restrict access to your account pending investigation, and we may request additional identity verification documents before releasing funds. All payment processing activities are carried out with the security of your funds and personal data as the primary consideration.
95 ph uses activity and behavioural data to support its responsible gaming obligations, which include monitoring for signs of problematic gaming patterns among Filipino players and applying appropriate account restrictions where necessary. This processing is carried out in the interest of player welfare and is a core part of our commitment to providing a safe entertainment environment across the Philippines. Data used for responsible gaming purposes is handled with strict confidentiality and is not shared with third parties except where required by applicable regulations. If you have requested a self-exclusion or cooling-off period, your data will be used to enforce that restriction and to prevent you from registering a new account during the restricted period. For more information about the responsible gaming tools available to you, please visit the Responsible Gaming page.
Aggregated and anonymised usage data is used by the 95 ph team to understand how Filipino players navigate the platform, which sections are most frequently accessed, and where technical issues are most likely to occur on mobile devices commonly used across the Philippines. This analysis helps us prioritise improvements to the platform's mobile experience, load times, game availability and payment flow. When you contact support with a technical issue, the details you provide — along with relevant activity logs — are used solely to diagnose and resolve your query as efficiently as possible. We do not use individual usage data for profiling or automated decision-making that produces legal or similarly significant effects on you. Technical support interactions are retained for a reasonable period to allow for follow-up and quality assurance purposes.
Your Rights
As a registered player on the 95 ph platform, you have rights in relation to the personal data we hold about you. These rights are outlined below. To exercise any of them, please contact our support team through the channel available after logging in. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection standards.
You have the right to request a copy of the personal data that 95 ph holds about you, including your registration details, transaction history and activity records. Access requests will be processed within a reasonable period and provided in a clear, readable format. We may ask you to verify your identity before releasing your data to ensure it is not disclosed to an unauthorised party. There is no fee for a standard access request, though we reserve the right to charge a reasonable fee for requests that are manifestly unfounded or excessive. You can also review much of your own account data directly by logging in via the Login page.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update many of your account details directly through your account settings after logging in, or you can contact support to request corrections to data that cannot be self-edited. We will action correction requests promptly and will notify you once the update has been made. Keeping your data accurate is important for the smooth processing of transactions and the security of your account. Please ensure that your contact details and payment information are always up to date to avoid delays in processing withdrawals.
You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and there is no other lawful basis for processing. However, please note that we are required to retain certain data — including transaction records and identity verification documents — for a minimum period under applicable Philippine regulations, and erasure requests cannot override these legal retention obligations. Where we are unable to fully erase your data due to legal requirements, we will inform you of the specific data that must be retained and the reason for retention. Erasure requests can be submitted through the support channel after logging in via the Login page.
Questions or Concerns?
If you have any questions about this Privacy Policy or how 95 ph handles your personal data, the FAQ page is a good starting point for common queries. For account-specific concerns, you can reach our support team directly after logging in. If you are new to the platform and would like to get started, you can create a free account and explore sports betting, casino-style games, slots and the VIP programme — all in Philippine pesos, all from your mobile browser.
Last reviewed: 2025. This policy is governed by applicable Philippine law. For questions, visit the FAQ page or contact support after logging in via the Login page.